Effective Date: January 1st 2025
Welcome to WashMe Property Services (“WashMe,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [Insert Website URL] (the “Website”), contact us, or use our services.
By accessing our Website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or services.
1. Information We Collect
We collect different types of personal information to provide and improve our services. This includes:
A. Information You Provide to Us
Contact Information: Name, email address, phone number, mailing address.
Service Requests: Details about the property, type of cleaning or management service requested.
Billing Information: Payment details if transactions are processed through our Website.
Communication Records: Emails, messages, or inquiries sent through our Website or other communication channels.
B. Information Collected Automatically
Device Information: IP address, browser type, operating system, and device details.
Usage Data: Pages visited, time spent on our Website, interactions with Website features.
Cookies and Tracking Technologies: We use cookies, pixels, and analytics tools (such as Google Analytics) to collect information about user interactions. You can manage cookies through your browser settings.
C. Information from Third Parties
We may collect information from publicly available sources, partners, or service providers if necessary to provide services or improve our offerings.
2. How We Use Your Information
We use your personal information for the following purposes:
To provide, manage, and fulfill our property cleaning and management services.
To communicate with you regarding inquiries, service appointments, or customer support.
To process payments and invoices securely.
To improve our Website, user experience, and service offerings.
To send promotional materials, offers, and service updates (you can opt out anytime).
To comply with legal obligations and enforce our terms of service.
To prevent fraud, unauthorized access, and security threats.
3. Sharing and Disclosure of Your Information
We do not sell or rent personal information. However, we may share your information in the following circumstances:
A. With Service Providers and Partners
We may share data with third-party vendors who assist with:
Payment processing (e.g., Stripe, PayPal)
Website hosting and analytics (e.g., Google Analytics)
Customer service and marketing tools
These providers are obligated to keep your information confidential.
B. Legal Compliance and Protection
We may disclose personal information if required to:
Comply with legal or regulatory requirements.
Respond to lawful requests from law enforcement.
Protect our business, employees, or users from harm.
C. Business Transactions
If WashMe is involved in a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.
4. Data Security
We implement security measures to protect your personal information, including:
Encryption for sensitive data.
Access controls and authentication measures.
Secure servers and firewall protection.
Despite our efforts, no method of online transmission is 100% secure. If you suspect a security breach, please contact us immediately.
5. Data Retention
We retain your personal information for as long as necessary to:
Provide services.
Fulfill legal and tax obligations.
Resolve disputes and enforce agreements.
When no longer required, we securely delete or anonymize data.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
Access & Correction: Request access to or correction of your personal information.
Deletion: Request deletion of your data, subject to legal obligations.
Opt-Out of Marketing: Unsubscribe from promotional emails via the link provided in emails.
Cookie Preferences: Adjust your browser settings to disable cookies.
To exercise these rights, please contact us at [Insert Contact Email].
7. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect information from minors. If we become aware of such data collection, we will delete the information promptly.
9. Updates to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our Website and services after modifications constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
WashMe Property Services12835 Lilley Dr, Maple Ridge, BC V2W 1C9, Canada[email protected]+1 604-446-9274